FREQUENTLY ASKED QUESTIONS.
Why Gaming Nectar?
We are a premier source of energy in Europe. We offer 1st class shipping on most items and offer exceptional customer service.
What's more? We offer a unparalleled level of stock across multiple brands, so why not mix and match?
What's more? We offer a unparalleled level of stock across multiple brands, so why not mix and match?
How do we choose our stock?
We look at what is selling in the market place currently.
If we can establish good communication/prices with the supplier, we'll look to stock the item. We don't want to stock items that are way above market rates but do want to continue our expansive range of drinks and equipment.
If we can establish good communication/prices with the supplier, we'll look to stock the item. We don't want to stock items that are way above market rates but do want to continue our expansive range of drinks and equipment.
What''s the best platform to review?
Each order has the option to leave a review after a given period of time.
If you've not received your item at the point of delivery, reach out and we'll try and work through this with you.
If you're looking to review our service, Trust Pilot is the place to be. We appreciate the support.
If you've not received your item at the point of delivery, reach out and we'll try and work through this with you.
If you're looking to review our service, Trust Pilot is the place to be. We appreciate the support.
what do i do if I don't want my order anymore?
If you're order hasn't been processed and dispatched on the system, let our customer service team know ASAP.
There's sometimes a delay between orders being dispatched on our system. In these circumstances, we may have already dispatched your item and can't do anything until it's arrived with yourself.
Don't hesitate to reach out. We'll work hard to get back to you within 24-48 hours.
There's sometimes a delay between orders being dispatched on our system. In these circumstances, we may have already dispatched your item and can't do anything until it's arrived with yourself.
Don't hesitate to reach out. We'll work hard to get back to you within 24-48 hours.
Do you ship to my country?
We ship worldwide. We have a wide range of stock.
If you're ordering an item to a country that doesn't accept it, please note, we won't be held accountable for this.
If you're ordering an item to a country that doesn't accept it, please note, we won't be held accountable for this.
Can i change my order?
If your order has not yet been processed, then we may be able to exchange items.
If your order price changes, we will need you to make another order and can't amend the cost after purchase.
If your order price changes, we will need you to make another order and can't amend the cost after purchase.
how do i check where my order is?
We use Royal Mail as our courier agent of choice.
Please refer to our Delivery Page for more information.
Please refer to our Delivery Page for more information.
Are these drinks suitable for vegetarians?
We advise you refer the items in question for guidance on whether they're suitable for vegetarians, vegans or those with other intolerances.
We are a reseller and won't be held accountable for those ordering items in error.
We are a reseller and won't be held accountable for those ordering items in error.
How do i return my item?
If you're looking to get a refund on an item, please respond to your order dispatch with a refund request. We will let you know what the next steps are.
We will deduct the cost of delivery from your refund and won't cover the cost of receiving the item back. We will only issue a refund upon receiving the item. Please allow 1-2 working days for orders to be processed.
We will deduct the cost of delivery from your refund and won't cover the cost of receiving the item back. We will only issue a refund upon receiving the item. Please allow 1-2 working days for orders to be processed.
